Returns

We want you to be satisfied with your purchase. If your item arrives damaged or defective:

Return Window: Contact us within 15 days of receiving your order.
Return Methods: Customers with a store account can initiate a return directly from their account dashboard.

Customers without an account can email our support team at Email Our Support Team to receive a return authorization and instructions.
Condition: Items must be returned in their original packaging and unused.
Refunds

• Refunds are issued to the original payment method within 5–7 business days after we receive and inspect the returned item.
  
• Shipping costs are non-refundable unless the item was damaged or incorrectly shipped.
  
• Exchanges are handled on a case-by-case basis.
  

Tips for Customers:

• Items with longer shipping times will display the estimated delivery date at checkout.
  
• For products that may take 20–26 business days, a note will also appear in the product description to set clear expectations.
  

Note: Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.