The Figure Store

About Us

Welcome to The Figure Store — your online home for anime and action figure collectibles. Whether you’re chasing down that one special figure or just starting your collection, we’re here to make the hunt exciting, simple, and affordable. We know the thrill of unboxing a new figure — and the frustration of searching endless sites trying to find it. That’s why we created The Figure Store: to bring together a wide selection of anime, game, and fandom figures, all in one place, with bundle deals and specials designed for collectors like you.

The Figure Store

Our Mission

At The Figure Store, our mission is to make collecting accessible and exciting for every fan. We’re dedicated to connecting collectors with the figures they love — from rare finds to new releases — while keeping prices fair and the experience simple. Every product, bundle, and drop is built around one goal: bringing your favorite characters closer to you.

Our Features

  • Collector-First Experience

    Every detail — from product selection to shipping — is built with collectors in mind. We know what it’s like to chase the perfect figure, so we make the process simple, secure, and rewarding.

  • Authentic Figures, Fair Prices

    We believe every fan deserves access to high-quality, authentic figures without breaking the bank. That’s why we work hard to keep prices competitive and products genuine — so you can collect with confidence.

  • Bundles & Exclusives

    From themed bundles to limited edition drops, our deals are designed to help you expand your collection faster. Discover new characters, complete sets, and score exclusive offers made just for fans.

Quick Answers

  • How long does shipping take?

    Shipping times vary depending on your location and the specific product:

    • Domestic (USA): 7-15 days for most items, with some products taking 9-20 days or 12-26 days depending on the item
    • International: 7-15 days for standard items, with some products taking 9-20 days or 12-26 days depending on the item

    All shipping is free. Processing time is included in these estimates. You'll receive tracking information once your order ships so you can monitor its progress.

    Shipping Policy 

  • Can I request an item?

    Don't see the figure you're looking for? We'd love to help you find it! Please contact us at support@thefigurestore with details about the specific figure or item you're interested in, including:

    • Character/series name
    • Manufacturer (if known)
    • Size or scale preference
    • Any specific version or variant

    We'll do our best to source the item for you or let you know when it becomes available. Popular requests also help us decide what new inventory to bring in, so your input is valuable to us!

    Request A Figure 

  • How do I track my order or request a return?

    Order Tracking: Once your order ships, you'll receive an email with tracking information and a link to monitor your package's progress. You can also check your order status anytime by visiting thefigure.store/account (if you created an account) or using the tracking link in your shipping confirmation email.

    Returns: We want you to love your purchase! If you need to return an item, please contact us at support@thefigurestore within 15 days of receiving your order. Include your order number and reason for return, and we'll guide you through the process. Please note that items must be in original condition for return

    Returns Policy 
FAQ